Bell Heating & AirIf we did the work and it fails, we fix it.
The Bell workmanship guarantee is short on legalese and clear on intent: if something we installed or repaired fails because of how we did the work, we come back and make it right. No fine print, no fight. Below is exactly what's covered, for how long, and where the manufacturer warranty picks up.
The workmanship guarantee, in plain English.
Every HVAC job has two failure modes: the equipment fails, or the installation fails. The manufacturer covers the first. We cover the second. Together that means you're protected on both sides of the install.
1 year on labor & workmanship
If a Bell-completed install or repair fails because of how we did the work — wrong sizing, improper brazing, bad wiring, refrigerant under-charge — we come back and correct it at no charge for one full year from the date of service.
Manufacturer warranty on parts
Equipment we install carries the manufacturer's parts warranty (typically 5–10 years on residential systems, longer on heat exchangers and compressors with registration). We handle the warranty paperwork at install.
Permits, inspections, code
We pull permits when required by your municipality and ensure installs pass inspection. If a code item is flagged after the fact, we resolve it as part of the original install — not a callback charge.
Refrigerant & recovery
EPA Section 608-compliant handling (lead tech is 608-certified) on every job. If a refrigerant leak is traced back to a Bell connection within the guarantee period, repair labor and refrigerant top-up are covered.
If something seems off, here's what to do.
Call us first
(979) 661-8562. Tell us what you're seeing. Many "is this broken?" questions get answered in five minutes on the phone, no callback needed.
We diagnose it
If a follow-up visit is needed, we dispatch same-day or next-business-day. Diagnostic is free if the failure is workmanship-related.
Workmanship vs. equipment
If it's our work, we fix it on us. If it's a manufacturer defect, we file the warranty claim and handle the parts swap — you're not chasing the manufacturer alone.
Done and documented
Repair is documented in your account file. Your original guarantee period continues — fixing something under guarantee doesn't restart the clock.
What the guarantee doesn't cover.
We'd rather be clear about exclusions than fight about them later. Three things the workmanship guarantee specifically doesn't cover.
Wear-and-tear on existing equipment
If we repaired Part A and Part B fails two months later from unrelated wear, that's a separate repair. We'll diagnose it free during the guarantee period — but parts and labor for the unrelated failure aren't covered.
Damage from external factors
Lightning, flood, pest damage, neighborhood power surges, and physical damage to outdoor equipment aren't workmanship issues. Homeowners insurance typically covers these — we can document the cause for the claim.
Lack of basic maintenance
Filters not changed for 12 months, condenser coils choked with debris, or skipped tune-ups can cause failures that look like install issues. We'll inspect either way — but if maintenance was the cause, the repair is out of warranty.